We accept orders for specific products from the General Public via phone, mail, fax
or email or on-line.
Orders from all others must be by phone, mail, fax or email.
We would be happy to answer any questions you may have.
Phone 1-800-544-4760 (USA & Canada)
Fax: 952-403-7900
Phone 1-952-496-0432
Email fresnelpnl@aol.com
Hours 7:30 am - 4:00 pm cst M-F - please leave a message if we are unable to
take your call.
The Fresnel Prism and Lens Co. LLC
6824 Washington Ave. S.
Eden Prairie, MN 55344
On orders received by 2:00 pm cst, we try to ship that day.
We are able to fill and ship 95% of all orders that same day.
Customer pays shipping and handling charges. Rate varies based on
shipping method, weight of package and final destination.
SHIPPING
We ship primarily by US PRIORITY MAIL & UPS.
Orders to Puerto Rico must be sent via US Priority Mail
POSTAL RATES INCREASE EFFECTIVE MAY 14, 2007
PRIORITY MAIL COSTS based on total order weight:
0 up to 1 lb. @ $6.25
1.00 lb. up to 1.99 lb @ $11.00
2.00 lb. up to 2.99 lb @ $15.00
3.00 lb. and up @ $19.00
UPS GROUND - based on total order weight: average charges to
residential address includes shipping & handling fees.
Average cost within US @ $7.50 - $8.50
1 - 2 DAY DELIVERY - based on total order weight:
0 up to 1 lb. @ $21.00
1.00 lb. up to 1.99 lb @ $24.00
2.00 lb. up to 2.99 lb @ $30.00
3.00 lb. up will be calculated
CANADIAN ORDERS VIA UPS STANDARD - based on total order
weight: average charges to residential address includes shipping &
handling fees.
Average costs to Canada @ $9.50 - $17.50 USD for 1 thru 4 lbs.
CANADIAN ORDERS VIA PRIORITY INTERNATIONAL - based on total
order weight: average charges to residential address includes shipping
& handling fees.
Average costs to Canada @ $11.00 - $25.00 for 1 thru 4 lbs
PAYMENT TERMS
We accept Visa, Master Card or American Express.
INTERNATIONAL ORDERS
We are happy to sell directly to you, but please look first to see if we
have a dealer near you There will an additional export fee charged
along with actual shipping costs when ordered directly from us. To
place an international order please contact us by email at
fresnelpnl@aol.com. Let us know the products you are interested in,
preferred shipping method and payment method. We will send you a
Proforma Invoice for approval.
RETURNS / REPLACEMENTS
No credit or exchanges will be accepted without prior approval. If the
product is proved to be defective, the exclusive remedy available and
the sellers only obligation shall be, at the seller's option, to replace the
product or refund the purchase price paid for the product.
The seller is not liable for damages, including incidental and or
consequential damages, regardless of the legal theory asserted
including negligence and or strict liability.
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the Yahoo! Privacy Policy for
more information about how Yahoo! uses this information.
Effective January 1, 2005
Privacy Notice Table Of Contents:
• Our Commitment To Privacy
• The Information We Collect
• How We Use Information
• Our Commitment To Data Security
• Our Commitment To Children's Privacy
• How To Access Or Correct Your Information
• How To Contact Us
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining
our online information practices and the choices you can make about the way your information
is collected and used.
The Information We Collect:
This notice applies to all information collected or submitted on The Fresnel Prism and Lens Co.
LLC website. On some pages, you can order products, make requests, and register to receive
materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that
order. We do not share this information with outside parties except to the extent necessary to
complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used
for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog. Information you
submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in
ways unrelated to the ones described above without also providing you an opportunity to opt-out
or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of
information, we have put in place appropriate physical, electronic, and managerial procedures
to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect
or maintain information at our website from those we actually know are under 13, and no part of
our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain
by calling us direction a 1-800-544.4760. We use this procedure to better safeguard your
How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at
1-800-544-4760 within the US & Canada or 1-952-496-0432 international or send us an email
at fresnelprism@yahoo.com fresnelprnl@aol.com.
Services & Details